Frequently Asked Questions

How do I receive the item I purchase?

Your item will be delivered electronically, via email to your primary PayPal email address as a zip file.

How long will it take for me to receive my item?

Once you complete the PayPal payment, your item will be sent instantly. Depending on your email service, the time it actually takes for you to receive it can vary.

What if I don't receive my item?

If you do not receive your item check your spam/trash folder. It will probably be there. If not, make sure you adjust your spam filter settings then enter the item number and the email you used to make your payment in the form below to have your purchase sent to you again. If you still do not receive it contact us.

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